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Refund & Cancellation Policy

Cancellation Policy

Redtail does not infer, implicitly or explicitly, to enter into a membership contract with any client or customer. You recognize that your membership is at-will; Redtail allows you to cancel your subscription at any time and for any reason through our membership portal. Once you submit your cancellation request through the portal, it will be processed immediately.

If you cancel before your monthly anniversary/auto-renew date, you will have full access to Redtail.co’s website and services until your next monthly anniversary/auto-renew date, whereupon you will lose access to the Redtail.co service.

If you cancel after your monthly anniversary/auto-renew date, you will have full access to Redtail.co’s website and services until your next monthly anniversary/auto-renew date, whereupon you will lose access to the Redtail.co service.

Refund Policy

Redtail does not offer refunds.

Sorry.

We do this for mainly two reasons:

  1. It’s a super-cheap service.
  2. Our payment processor would charge us basically the cost of your monthly membership to refund you.

So we feel it makes no sense to charge you a $5 fee to refund you your $5 membership – it’s literally 6 of one, half-a-dozen of another